Last Updated: May 17, 2025
Knot & Compass ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website [Insert Website Address Here], use our services, or otherwise interact with us (collectively, the "Services").
Please read this Privacy Policy carefully. By using our Services, you consent to the practices described in this policy.
1. Information We Collect
We may collect the following types of personal information:
Information You Provide Directly:
Contact Information: Name, email address, phone number, postal address.
Account Information: Username, password (if you create an account).
Order Information: Details of products or services you purchase, shipping information, billing information.
Communication Preferences: Your choices regarding receiving marketing and other communications.
Inquiries and Feedback: Information you provide when you contact us with questions, requests, or feedback.
User-Generated Content: Any content you post or submit through our Services (e.g., reviews, comments).
Information Collected Automatically:
Device Information: IP address, browser type, operating system, device identifiers.
Usage Information: Pages you visit, links you click, time spent on our Services, referring website addresses.
Cookies and Similar Technologies: We may use cookies, web beacons, and other tracking technologies to collect information about your browsing activities. You can manage your cookie preferences through your browser settings.
Information from Third Parties:
We may receive information about you from third-party service providers (e.g., payment processors, analytics providers, marketing platforms).
If you connect with us through social media platforms, we may collect information you have made public on those platforms.
2. How We Use Your Information
We may use your personal information for the following purposes:
To Provide and Maintain Our Services: To operate our website, process your orders, provide customer support, and manage your account.
To Personalize Your Experience: To tailor content, recommendations, and marketing communications to your interests.
To Communicate with You: To respond to your inquiries, provide updates about your orders, and send you important notices.
For Marketing and Promotional Purposes: To send you newsletters, special offers, and other marketing communications (where permitted by law). You can opt-out of receiving these communications at any time.
To Improve Our Services: To analyze usage patterns, conduct research, and develop new features and offerings.
To Ensure Security and Prevent Fraud: To protect our Services and users from unauthorized access, misuse, or fraudulent activities.
To Comply with Legal Obligations: To comply with applicable laws, regulations, and legal processes.
3. How We Share Your Information
We may share your personal information with the following categories of recipients:
Service Providers: Third-party companies that provide services on our behalf, such as payment processing, shipping, data analysis, email marketing, and website hosting. These providers are contractually obligated to protect your information.
Business Partners: We may share information with business partners to offer you joint products, services, or promotions.
Legal Authorities: We may disclose your information to law enforcement agencies, government bodies, or other third parties if required by law or legal process, or if we believe it is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.
Business Transfers: In the event of a merger, acquisition, reorganization, sale of assets, or similar transaction, your information may be transferred to the acquiring entity. We will notify you if your personal information becomes subject to a different privacy policy as a result of such a transaction.
With Your Consent: We may share your information with third parties when we have your explicit consent to do so.
4. Your Choices and Rights
You have certain rights regarding your personal information, including:
Access: You may have the right to access the personal information we hold about you.
Correction: You may have the right to request that we correct any inaccurate or incomplete personal information.
Deletion: You may have the right to request that we delete your personal information, subject to certain exceptions.
Objection to Processing: You may have the right to object to the processing of your personal information for certain purposes, such as direct marketing.
Data Portability: You may have the right to receive a copy of your personal information in a structured, commonly used, and machine-readable format.
Withdrawal of Consent: If we rely on your consent to process your personal information, you have the right to withdraw your consent at any time.
To exercise these rights, please contact us using the contact information provided below. We may require you to verify your identity before processing your request.
5. Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures include physical, technical, and administrative safeguards. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.
6. Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to provide you with our Services, comply with our legal obligations, resolve disputes, and enforce our agreements.
7. Children's Privacy
Our Services are not intended for children under the age of [Insert Age, e.g., 16]. We do not knowingly collect personal information from children without parental consent. If you believe that we have collected personal information from a child without parental consent, please contact us immediately, and we will take steps to delete such information.
8. Links to Other Websites
Our Services may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these third-party websites or services. We encourage you to review the privacy policies of those websites and services before providing any personal information.
9. International Data Transfers
Your personal information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country. By using our Services, you consent to the transfer of your personal information to these countries. We will take appropriate safeguards to ensure that your personal information remains protected in accordance with this Privacy Policy.
10. Updates to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated Privacy Policy on our website and update the "Last Updated" date. We encourage you to review this Privacy Policy periodically for any changes. Your continued use of our Services after the posting of a revised Privacy Policy constitutes your acceptance of the changes.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at: jkaufman@knotandcompass.com